Retail property & asset management
We approach property management from an investor's perspective.
Beyond the day-to-day activities involved in maintaining a property, our focus is on maximising its value.
Whether you're a real estate investment trust (REIT) or a first-time private investor, we'll take the time to get to know your overall investment strategy. In our vast experience, a cookie-cutter approach leads to mediocre results. Most investors are attracted to the substantial returns that can be made in commercial real estate, so why risk your money with anything less than a bespoke strategy?
As a boutique firm, we're nimble and can act quickly to a changing market. We'll listen to you and tailor advice to your specific needs.
Think of us as a friendly manager with a can-do attitude. We go above and beyond to help you achieve your goals.
Retail asset management
Our 5 strategic pillars for outperformance
Specialisation
Retail assets require continual focus to stay ahead of the curve. We listen to what the consumers are demanding and make sure you have the right tenancy mix and facilities to deliver.
Knowledge
There's no room for complacency in this business. We tirelessly work to improve our processes. Our best practices are updated to align with the current industry standards and all team members are provided with industry-relevant training.
Innovation
Technology is a gift that allows us to deliver you pertinent information, fast. We can recommend the latest systems and features that can be utilised to provide your customers with the best possible experience.
Day-to-day
Our zero-tolerance policy on arrears means that your rent is paid on time. We complete stringent property inspections and deliver timely and detailed reports.
Accountability
We treat your investment as if it was our own. With equal attention given to maintenance and investment returns, you won't find another property manager who cares the way we do.
Financial accounting & reporting
Having a sophisticated, robust financial reporting package maximises the income of the asset and grows its value. By providing our employees with the best systems we ensure optimum productivity. Having all information readily available on mobile devices allows them to spend more time in your centre.
Tenancy mix management
You need tenants that pay rent on time, take care of your property and add value to your overall investment. Add on top of this a team player, a retail offer that fits in with your overall strategy. We have the know-how and network to select the right mix of tenants.
Risk management
In a highly regulated and litigious world, poorly managed shopping centres are often the target of many spurious claims. To help protect your investment and curtail risk, all our property managers are well trained and adhere to the Transcend Property operational procedures and systems manuals.
Operations
Strict adherence to systems and procedure manuals ensures good corporate governance and quality management of your retail centre.
Looking for a trusted commercial real estate firm to represent your retail investment?